Legal Information and Company Details

This Legal Information page sets out the statutory disclosures, company details, operating rules and legal terms that apply to this website and to the services described on it. It is published by the operator of trendista to satisfy the information requirements that apply to commercial websites and to providers of services in the United Kingdom, including the Companies Act 2006, the Provision of Services Regulations 2009, the Electronic Commerce (EC Directive) Regulations 2002, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Consumer Rights Act 2015 and the data protection legislation described in section 9.

Last updated: 2 November 2026. This version replaces all previous versions of this page and takes effect from that date.

1. Identity of the Website Operator

This website is owned, operated and made available by trendista. The operator is the party responsible for the site, for the editorial and technical content published on it, and for any contract that you enter into with us as a result of using it. In this page, "we", "us", "our" and "the operator" mean trendista, and "you" means any person who visits, browses or otherwise uses the website.

The website is a professional hub for live television production. Its subject matter covers studio equipment integration, dynamic camera technique, acoustic optimisation, lighting setups and the production processes that support news programmes, interviews and live shows. The material is prepared for people who work in broadcast, media production, technical operations and related fields, and it is written on the assumption that readers already have a working knowledge of production environments.

Where a trading name, brand name or domain name that differs from the registered corporate name appears on this website, it is used for identification and promotional purposes only. It does not create a separate legal entity, and the contracting party remains the registered company identified in section 2. If you are unsure which legal entity you are dealing with, please ask us before placing an order, signing a hire agreement or accepting a quotation.

2. Legal Form, Company Registration and Tax Identifiers

2.1 Statutory company disclosures

The following details are published in accordance with the disclosure requirements that apply to companies in the United Kingdom:

Registered Company Name: trendista
Company Registration Number: 13033970
Place of Registration: England and Wales
Registered Office Address: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG
VAT Registration Number: 494089156
Company Director: Jon Howarth
Legal Form: private limited company incorporated in England and Wales
Registrar: Companies House, Crown Way, Cardiff, the registrar for companies incorporated in England and Wales

Where any document issued by us states a figure for share capital, that figure refers to paid-up share capital. Where the name of a director appears in a business letter, order form or similar document other than as the author or a signatory, the names of all directors are disclosed in the same document.

2.2 Business activity and professional status

The operator is engaged in the supply, integration and support of professional television production equipment and related technical services, including camera and lighting systems used in film, television and media production, and the technical planning that supports live studio output. Our activities are commercial and predominantly business-to-business in nature.

We do not provide regulated financial services, legal advice, structural engineering advice or medical services. Where an activity we carry out requires a specific permission, authorisation or licence, for example the commercial operation of unmanned aircraft, the use of radio spectrum, or the inspection and testing of fixed electrical installations, the relevant permission is held by the operator or by a competent subcontractor and is maintained for the duration of the work. If you need written confirmation of a particular authorisation before work begins, please request it in advance and we will confirm what applies.

2.3 Information provided when services are supplied

Under the Provision of Services Regulations 2009, providers of services established in the United Kingdom must make certain information easily available to the recipients of those services. We provide it as follows:

our name, legal status and business address, as set out in section 2.1 and section 3 of this page;
a route for rapid and direct communication, namely [email protected] and 01494 671234;
a route for complaints and for requests for further information, as described in section 12;
the price of a service, where it is pre-determined, or a clear explanation of how the price is calculated, which we give in the relevant quotation or order confirmation;
the main features of the service where these are not apparent from the context, together with the equipment, crew or facility provided;
our VAT number, 494089156;
details of any trade register entry, authorisation scheme or professional body of which we are a member, where such details apply to the service in question;
our general terms and conditions of business, which are the Terms and Conditions published on this website and, where relevant, the terms in the signed agreement;
the contract terms on governing law and jurisdiction that apply to our service contracts, as described in section 13;
any after-sales guarantee that gives greater protection than the law requires, where one is offered in the individual contract;
details of any professional liability insurance we are required to hold, which we provide on request.

2.4 Information required for electronic commerce

Where this website is used to advertise or to conclude contracts, the Electronic Commerce (EC Directive) Regulations 2002 require an additional layer of information. In addition to the details above, we make available a geographical address at which we are established, rather than a post office box; details of any trade body or publicly available commercial register of which we are a member, including any registration number; details of any professional body, professional title and the means of accessing the professional rules that apply, where relevant; our VAT number; and, where a contract can be concluded through the website, a description of the different technical steps that a customer must follow to conclude that contract. We also explain how to identify and correct input errors before the order is placed, the languages offered for contracting, and whether the concluded contract is filed by us and remains accessible to the customer. Non-compliance with these requirements may expose a business and the individuals responsible to enforcement action, and we therefore maintain this page accordingly.

3. Registered Office, Contact Points and Service of Documents

The following contact points are the official channels for reaching the operator of this website:

Registered Office Address: Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG
General Enquiries Email: [email protected]
Telephone: 01494 671234
Contact Form: available on the Contacts page of this website

The contact form on the Contacts page is the appropriate route for general questions about the website, our services, quotations and bookings. The form may ask you for your own name, email address, telephone number and the nature of your enquiry; those details are used only to answer your message and to keep a record of the correspondence. We aim to acknowledge enquiries within two working days, although response times may be longer during peak production periods or public holidays. Email and telephone are the faster routes for time-critical production matters, and the contact form should not be used to notify us of an urgent fault, a safety incident or a change to a confirmed shoot.

Formal notices, statutory notices, invoices in dispute, court documents and any other legal correspondence should be served on us in writing at the registered office address shown above, with a copy sent by email to [email protected]. Service through the website contact form, through a social media account or through a member of staff at a production venue is not valid service of legal documents. If you are unsure how to serve a document, you should take independent legal advice.

4. Purpose, Scope and Intended Audience of This Website

This website exists to provide information about live television production practice and about the equipment, integration and technical support services connected with it. It is intended for professional readers: broadcast engineers, technical directors, studio managers, production companies, hire departments, freelancers and students on production courses. Nothing on the site is directed at children, and we do not knowingly collect personal data from children.

The technical content is general professional guidance. It is not a substitute for manufacturer documentation, site-specific risk assessments, method statements, electrical safety testing, structural loading calculations or the advice of a qualified engineer working on the actual installation. Rigging, power distribution, working at height, acoustic treatment and camera movement all carry risks that can only be assessed on site by a competent person. If you rely on anything published here, you do so on the basis that you will verify it against the equipment you hold, the venue you are working in and the rules that apply to your production.

This website is commercial in nature and is operated with a view to promoting and supplying services. Where a page describes a product, a technique or a configuration, that description is not an offer capable of acceptance and does not guarantee a particular production result. A contract is formed only when we issue a written quotation, order confirmation or hire agreement and you accept it in accordance with its terms.

5. Access, Acceptable Use and Security

You may access and use this website for lawful purposes connected with your own professional or personal interest in television production. We may change, suspend or withdraw the site or any part of it at any time, including for maintenance, security or capacity reasons, and we do not guarantee uninterrupted availability.

When using the website you must not:

use the site in any way that breaches applicable law, including data protection, computer misuse, copyright, trade mark and consumer protection legislation;
attempt to gain unauthorised access to the site, its servers, its databases or any connected system, or interfere with the proper operation of the site through denial of service attacks, malware, automated flooding or similar conduct;
use automated systems to extract, copy or republish substantial parts of the site, including screen scraping and bulk downloading, without our written permission;
submit material that is false, defamatory, obscene, harassing, discriminatory or that infringes the rights of any third party;
misrepresent your identity or your connection with any person or organisation, or present yourself as acting for us when you are not;
use the site to send unsolicited commercial communications or to harvest contact details for that purpose;
introduce viruses, trojans, spyware or any other harmful material.

We may block access, remove content or take legal action where we reasonably believe that the site is being misused. You are responsible for the security of your own device, browser and network, and for keeping any credentials we issue to you confidential. If you become aware of any security vulnerability, please report it to [email protected] rather than publicising it, so that we can investigate and respond.

6. Intellectual Property, Trade Marks and Permitted Use

All content on this website, including text, editorial material, diagrams, photographic and video material, layout, design elements, source code, databases and the selection and arrangement of content, is owned by trendista or is used under licence, and is protected by copyright, database right and other intellectual property rights under the law of the United Kingdom.

You may view, download for caching purposes and print individual pages for your own internal, non-commercial use, provided you do not remove any copyright or attribution notice. Any other use requires our prior written consent, including republishing content on another website, incorporating it into a training course or commercial deliverable, distributing it to clients for a fee, translating it, or using it to train or develop machine learning models. We reserve our rights in relation to text and data mining of the content of this website to the fullest extent permitted by applicable law.

The company name, brand names, logos, product names and service names used on this site are trade marks of the operator or of their respective owners. Nothing on this website grants you a licence or right to use any trade mark, logo or brand element, except with our prior written permission. Third-party product names, camera and lens model designations, lighting brand names and software titles are used for identification purposes only and remain the property of their respective owners; their appearance on this site does not imply any endorsement, sponsorship or affiliation.

7. Accuracy, Availability and Proportionate Limitations of Liability

7.1 Accuracy of content

We prepare the content on this website with reasonable care and review it from time to time. Technical practice in live production changes quickly, equipment is updated, and working methods differ between venues. The content is therefore provided for general information and may not reflect the most recent standards, firmware versions or manufacturer guidance. We do not promise that every statement, figure, specification or description is complete, current or suitable for your particular circumstances.

7.2 Availability of the website

We aim to keep the site available, but access may be interrupted by maintenance, updates, network faults, cyber incidents or events outside our control. We are not liable for any loss caused solely by an inability to reach the site, and we do not guarantee that the site will be free from errors or harmful components.

7.3 Limits we place on liability

To the extent permitted by law, we exclude liability for indirect and consequential losses, loss of profit, loss of revenue, loss of anticipated savings, loss of business opportunity and loss of goodwill arising from your use of this website or reliance on its content. Where we are liable in connection with the website, our total liability for any one event or set of connected events is limited to one hundred pounds, or to the amount you have paid us for the service directly connected to the claim, whichever is greater. Liability for services supplied under a signed contract is governed by the liability provisions of that contract, which take precedence over this section.

7.4 Liability we cannot exclude

Nothing in this page limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982, or for any other liability that cannot lawfully be limited or excluded. If you are a consumer, your statutory rights under the Consumer Rights Act 2015 are unaffected by anything on this page.

8. External Links, Third-Party Content and Embedded Material

This website may refer to, quote from or describe material produced by third parties, including equipment manufacturers, standards bodies, industry associations and other publishers. Those references are provided for context and convenience. We do not control third-party websites, we do not endorse their content, and we are not responsible for their accuracy, availability, security practices or privacy policies. If you follow a reference to a third-party site, you do so at your own risk and you should read the terms and privacy notice that apply there.

Where we embed or display third-party material, such as technical diagrams, demonstration footage or specification tables, that material remains subject to the rights of its owner. If you believe that content on this website infringes your rights or is inaccurate, please write to [email protected] with enough detail for us to identify the material, evidence of your rights and an explanation of your concern. We will review the matter promptly and, where appropriate, remove or amend the material.

Advertising, sponsorship or commercial arrangements, where present, are identified as such. Editorial content is not influenced by commercial partners, and any product mentioned in editorial material is included because it is relevant to the subject, not because of a payment.

9. Data Protection, Privacy and Cookies

9.1 How we handle personal data

We process personal data in accordance with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 as they apply in the United Kingdom. When you use the contact form, email us, telephone us or enter into a contract with us, we act as the controller of the personal data you provide. We use that data to answer your enquiry, to prepare quotations, to supply services, to keep accounting and tax records, to meet our legal obligations and, where you have agreed, to send you information about our services that we think may be relevant to you. The lawful bases we rely on are performance of a contract, compliance with a legal obligation, our legitimate interests in running and promoting a professional business, and consent where consent is the appropriate basis, for example for non-essential cookies or marketing email.

We keep personal data only for as long as it is needed for the purpose for which it was collected, and for the retention periods required by tax, accounting, insurance and limitation rules. We share data only with service providers who help us operate the business, such as hosting, email and accounting providers, and with professional advisers, insurers or authorities where the law requires it. Where data is transferred outside the United Kingdom, we put appropriate safeguards in place. Our full Privacy Policy explains in detail what we collect, why we collect it and how long we keep it, and it should be read together with this page.

9.2 Cookies and similar technologies

This website uses a site-wide cookie banner. Essential cookies and similar technologies are needed for the site to function securely and are set on the basis of our legitimate interests and, where required, the consent rules in PECR. Non-essential cookies, including analytics and any advertising or measurement cookies, are set only after you have given consent through the banner, and you can withdraw or change that consent at any time. The Cookie Policy published on this website lists the categories of cookies we use, what each category does, how long they last and how you can control them through the banner and through your browser settings.

9.3 Your rights

Subject to the conditions in the legislation, you have the right to be informed about how your data is used, to access a copy of the personal data we hold about you, to have inaccurate data corrected, to have data erased, to restrict or object to processing, to data portability, and to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. You also have the right to complain to the Information Commissioner's Office, which is the supervisory authority for the United Kingdom, although we would ask you to contact us first so that we have the chance to resolve the matter. Requests can be made using the contact details in section 3.

10. Related Policies and Terms

This Legal Information page is part of a set of documents that together govern your use of the website and any contract you enter into with us. The following documents are published on this website and should be read alongside this page:

the Privacy Policy, which explains what personal data we collect, how we use it, how long we keep it and what rights you have;
the Cookie Policy, which explains the cookies and similar technologies used on the site, their purpose, their duration and how to manage them through the cookie banner and your browser;
the Terms and Conditions, which set out the rules for using this website and the terms on which we supply equipment, integration and production support services;
the Payment and Refund Policy, which explains accepted payment methods, deposit and cancellation arrangements, invoicing, late payment consequences and the circumstances in which refunds or credits are given;
the Acceptable Use rules in section 5 of this page, which apply to every visitor;
the Accessibility Statement, which describes how we work towards accessible digital content, and
the Modern Slavery Statement, where one is required of us or published voluntarily.

Where there is a conflict between this page and a signed contract, the signed contract prevails for the services it covers. Where there is a conflict between this page and the Privacy Policy or Cookie Policy on a data protection matter, the Privacy Policy or Cookie Policy prevails.

11. Additional Statutory and Regulatory Statements

11.1 Modern slavery and human trafficking

We do not tolerate slavery, forced labour, human trafficking or any form of exploitation in our operations or in our supply chains. This covers our own employment practices, the agencies we use to source crew, and the suppliers of equipment, logistics, catering and services that support productions. We review our higher-risk purchasing arrangements from time to time and expect suppliers to comply with the law on modern slavery and employment. Where an organisation meets the turnover threshold in section 54 of the Modern Slavery Act 2015, it must publish an annual slavery and human trafficking statement and put a prominent link to it on its home page; where we are required to publish such a statement, it is made available as described in section 10, and it sets out the steps taken during the relevant financial year.

11.2 Accessibility

We want this website to be usable by as many people as possible, including people who use screen readers, keyboard navigation, magnification or voice control. We aim to follow the Web Content Accessibility Guidelines at level AA as a practical target, and we use semantic headings, readable contrast, descriptive text alternatives and keyboard-friendly controls. We are also mindful of our duties under the Equality Act 2010 to make reasonable adjustments and not to discriminate against disabled people. If you encounter a barrier, please tell us at [email protected] so that we can provide the information in another format or improve the page.

11.3 Consumer dispute resolution

We deal mainly with business customers. Where we do contract with a consumer, we will always try to resolve a complaint directly and in good faith. We are not currently obliged to participate in an alternative dispute resolution procedure, and unless we state otherwise in writing in relation to a specific contract, we do not commit to using one. Nothing in this section prevents a consumer from bringing a claim in court or from using any statutory or regulatory route that is available to them.

11.4 VAT, invoicing and records

Our VAT registration number is 494089156. Prices shown on this website are exclusive of VAT unless stated otherwise, and VAT is added at the applicable rate on invoices for supplies made in the United Kingdom. Invoices are issued electronically and contain the information required by VAT law, including our registered name, address, VAT number, a unique invoice number, the date of supply, the description of the goods or services, the net amount, the VAT rate and the VAT amount. We keep accounting records in accordance with the requirements of the tax authorities for the statutory retention period.

12. Complaints, Consumer Rights and Dispute Resolution

If something has gone wrong, please tell us early. Complaints and information requests should be sent to [email protected] or made by telephone on 01494 671234, or in writing to the registered office address in section 3. Please include your name, the order or job reference, the dates involved, a description of the problem and what you would like us to do. We aim to acknowledge complaints within two working days and to give a substantive response within ten working days; where an investigation takes longer, we will tell you why and when you can expect an answer.

Where you are a business customer, any remedy is governed by the contract between us, including its liability provisions. Where you are a consumer, the goods and services we supply must be of satisfactory quality, fit for purpose and as described, and services must be carried out with reasonable care and skill; if they are not, you are entitled to the remedies set out in the Consumer Rights Act 2015, including repair, replacement, a price reduction or a refund, depending on the circumstances and the time that has passed. Nothing in this page or in our other policies reduces those rights. If we cannot resolve a complaint between us, you may be able to take the matter to court, and consumers in Scotland or Northern Ireland may bring proceedings in their local courts.

13. Applicable Law and Competent Courts

This Legal Information page, the use of this website and any dispute or claim arising out of or in connection with them are governed by the law of England and Wales. Subject to the paragraphs below, the courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this page or the website.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in the courts of the part of the United Kingdom in which you live, and you also benefit from any mandatory provisions of the law of your country of residence. If you are a consumer resident elsewhere, nothing in this page deprives you of the protection of the mandatory consumer law rules of your place of habitual residence where those rules cannot be excluded by agreement.

Our service contracts, hire agreements and quotations may include their own governing law and jurisdiction clause, and where they do, that clause governs the contract in question. In the absence of such a clause, this section applies. Before starting court proceedings, we ask that you raise the matter with us under section 12 so that we have a proper opportunity to put things right.

14. Changes to This Legal Information Page and Contact Route

We review this page regularly and may update it to reflect changes in the law, in our services, in our company details or in the way we operate the website. The date at the top of this page shows when the current version took effect, and the version published on the site at the time you use it is the version that applies. Where a change is significant, we will make it clear on the page, and where a change materially affects an existing contract we will contact affected customers directly using the details they have given us.

If you have a question about the information on this page, about the identity of the operator of this website, or about any of the policies referred to in section 10, please contact us using the registered office address Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, the email address [email protected] or the telephone number 01494 671234. We will do our best to answer clearly and quickly. This page was last updated on 2 November 2026.